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"We are seeing many organizations who are ready to go beyond simple process automation and want to leverage Robotic Process Automation (RPA) to tackle more complex and impactful business challenges. This often requires extending RPA with additional tools like OCR or AI. While very powerful, managing the combination of solutions both from an administrative side and from an end user experience can become complex very quickly. We created ARIA to provide customers a smart Hyper Automation adoption platform that makes more automation accessible and sustainable."
-- Johnny Ramondino, President INVOKE |
Orchestrate processesAutomate and manage complex processes. Simplify form and document-based processes. Powerful integrated RPA allows for full process automation. |
human interactionAllow all types of users to interact seamlessly with other users and automated activity. Implement an automation-first approach to process execution looping in users for approvals and business exceptions. |
system connectivityExpanding beyond RPA into OCR, NLP, Chat, AI, Low code, Devops, etc. requires expertise which may not exist in your organization. |
visibilityIt is time consuming and costly to source, hire and onboard resources. INVOKE makes it simple with our satisfaction guarantee. |
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A single platform that allows you to deploy automation to all users
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Case Processing
Allow business users to interact with automated processes through ARIA’s case processing functionality. Quickly see what your robots have processed successfully, monitor transactions requiring human validation or exception handling, and drill down to the step-by-step level. The human-in-the-loop interface also allows you to search, correct, restart, or cancel activities.
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Scheduling
With ARIA you take control of automated business processes. Easily define set times or business events when your processes should trigger and define Service Levels to ensure you take appropriate action. ARIA dynamically manages your automation capacity to adhere to SLA's and prioritizes the work accordingly while keeping all parties informed.
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Ad-hoc Execution
Some work can't be predicted or scheduled. ARIA’s app launcher allows users to trigger work that your automation workforce processes on-the-fly. You can deploy apps to business users and customers alike. Powerful dynamic forms collect any needed input while behind the scenes ARIA ensures all Service Levels are respected as work is performed.
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Reporting
ARIA’s dashboard provides business users and administrators with one-stop-shop reporting. Process execution along with the health of your automation capacity and system availability is shown in real time. Manage multiple automation environment deployments and many technologies in one single view. Drill down to see item level details to take action.
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POWER USER EXPERIENCE
Aria comes with a library of configurable, easy-to-use views that application builders can choose from to combine the right experience for its end users.
Examples of such views include:
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Administration
All access is role based giving administrators the flexibility to deploy functionality as they see fit. ARIA’s administration functionality allows user complete and customized control to:
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ARIA delivers value for everyone involved during and after deployment of process automation making it easier to design, implement and support solutions.
Business users responsible for processing transactions on a day-to-day basis will now have a central location where they can:
Having a team of digital workers under your command makes it that much more important to be able to manage and control what work is being done and how effective the work is performed. With ARIA, business managers can:
ARIA’s dashboard capabilities allow easy configuration of results for each user – technical, functional, or management. The data that can be reported on includes the different technologies used for automation (RPA, ML, AI, OCR, NLP, Workflow…), as well as the process execution times of the business users interacting with the solution. This enables a true business view of the impact of automation driving a higher visibility to management.
Managing security and infrastructure for multiple tools within process automation can become a challenging task. Controllers find themselves translating exception processing from an assortment of tools back to the business to support operations. ARIA simplifies monitoring, scheduling, and exception management along with providing IT the ability to give more control back to the business, removing a significant burden in ongoing support.
When automating processes, solution architects are often torn between optimizing the process while automating, or sticking with the status-quo to remove uncertainty and reduce work efforts. ARIA provides architects with the ability to take advantage of best practices for automation and standardize business interaction with the automation.
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Process implementationEngage INVOKE to manage a full process implementation from start to finish. INVOKE provides all necessary resources and skills to deliver a production ready automated process. Work can be organized one process at a time or for a set of processes in parallel.
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STAFF AUGMENTATIONINVOKE provides the right skill to supplement your internal team at the right time. Roles include:
- Business Analysis - Solution Architecture and design - Development & testing - Process support and maintenance - System and environment support - Training & Mentoring |
Business consultingINVOKE guides you through the journey of intelligent automation. Our Business Consulting services are designed to support your initiative at every step. Example services include:
- Analyze a Line of Business for improvement - Perform lean process optimization consulting - Develop a Center of Excellence (COE) - Build a pipeline for transformation - Develop a business case for transformation |
training & mentoring |
Support services |
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Building your internal capability can be a challenge. INVOKE's Training & Mentoring services provides a practical approach to build up your internal capabilities as you scale and applies for new and experienced organizations.
The mentoring service ensures that what is learned is practiced and has shown to significantly increase the learning curve while building good automation behaviors. |
Managing automated processes can become a significant time commitment and require a host of expertise. INVOKE's Support services provide you with an EASY button to ongoing support and maintenance. We keep automated processes running and healthy, your environment up to date and provide business operational support.
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