Leading Global Beverage company, distributes over 200 brands and thousands of beverages around the world. This globally recognized multinational beverage company is known for innovation in both marketing, customer success, and community contribution.
SOLUTION
ARIA Cash Application Automation solution was introduced to the customer’s existing Intelligent Automation systems. It quickly and accurately matched incoming payments to customer invoices. The Smart Match technology was able to accommodate the diverse customer profiles and transactions.
CHALLENGE
As a global vendor the company experienced high volumes of customer orders. Orders are processed through different systems, currencies, and countries. The meticulous task of reconciling these orders to payments was consuming significant AR clerk time.
BUSINESS VALUE
The company increased the speed at which cash application was managed. This helped reduce overhead on resources both in the cash application team and the collections side. Furthermore, with most of the application of cash now being automated, the finance team turned their attention to improving customer relationships and reducing fees.