Each year our client has over $7 billion worth of inventory flowing through its distribution centers. This inventory requires careful handling, special storage and has a short shelf-life. Throughout the course of business, incorrectly coded products occur as part of daily operations and when this happens the product is sold at distressed prices or even destroyed.
Leveraging Robotic Process Automation (RPA), mislabeled products are captured each day and escalated to distribution center and supply planning personnel who can quickly and accurately correct inventory. Process owner working and robot work together to avoid loss of inventory. The speed and accuracy of the automated part of the process allow for timely capture of data issues and proper handling.
INTELLIGENT AUTOMATION IN SUPPLY CHAIN: HOW LEADING BRANDS LEVERAGED DIGITAL WORKERS FOR RESILIENT AUTOMATION
The Hershey Company is an excellent example of how Intelligent Automation (IA) can significantly impact common and not so common business challenges in today’s world. Now, more than ever, businesses are looking to drive their transformation through agile and scalable IA solutions so that its business value directly impacts results for its customers.
Blue Prism and Invoke joined forces to bring you an exclusive webinar with Hershey to discuss how intelligent automation made their supply chain resilient:
ARE YOU READY TO GET STARTED ON YOUR AUTOMATION JOURNEY?
If this webinar and use cases inspired you to explore the impact that intelligent automation can have on your business, be sure to reach out to our team to learn more.
INVOKE upgrading its certification, becomes one of only a handful of companies that is Triple certified in Blue Prism
INVOKE, a specialist in Intelligent Automation, announces today that it upgraded its certification status with Blue Prism, a leading RPA and Intelligent Automation solution provider, becoming triple certified.
As more organizations realize the transformational benefits of Intelligent Automation, the demand for solution providers like INVOKE has skyrocketed. This has led to many new consulting companies rushing to enter the field causing disappointing results for customers.
We understand that it’s hard for customers to know who they can trust to help them through this journey. Picking the wrong partner can have significant impacts on the ability to grow the program and its ultimate success. The certification processes we invest in with our partners require our employees to be certified, our projects to be evaluated, and most importantly our customers to confirm our quality of work and their happiness to work with us. We are extremely proud that our customers have given us over 97% satisfaction rating.”
With most solution companies racing to certify in one category, INVOKE sets itself apart with three certifications as the comprehensive solution provider that is dedicated and experienced in all disciplines.
Learn more about INVOKE’s work with Blue Prism at www.invokeinc.com/blue-prism.
About Blue Prism
Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 150 countries in more than 1,800 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our digital workforce is smart, secure, scalable, and accessible to all; freeing up humans to re-imagine work. Blue Prism’s vision is to provide a digital workforce for every enterprise. To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn.
As a comprehensive service provider for intelligent automation and a long-standing partner of Blue Prism, INVOKE has the unique ability to advise, train, implement, host, and operate your intelligent automation. We believe that transformation happens at the crossroads of business and technology and provide you with the expertise and turn-key solutions to drive digital transformation from concept to execution. To learn more visit www.invokeinc.com and follow us on Linkedin.
Intelligent Automation is nearing mass adoption in enterprise corporations. Now is a perfect time for us to reflect back on the lessons learned from the trailblazers that have come before us.
Over the next few weeks, I’m going to address a few of the most common sources of failure for organizations adopting intelligent automation both to start your journey, and to scale it within the organization. Today we are starting with one that often catches people by surprise: Infrastructure.
Let me give you fair warning. If you are reading this and are getting excited at the prospect of casting blame on your IT Infrastructure team, you are not going to like what I have to say. While a project failure may be linked to your organizational infrastructure, it is not to say that your infrastructure team is at fault.
IA DEMANDS A DIFFERENT KIND OF IT STACK
All too often Intelligent Automation (IA) is considered as another software stack for IT to set up and the business to operate. Unfortunately, this approach creates a spiral of activities that adds significant friction for the proper implementation and management of IA, and can lead the entire program grinding to a halt. The IA stack by its very nature is a very different beast than traditional solutions. It doesn’t store transactional data, users don’t operate on it and it completely changes the ongoing business operating model. Yes, this is strange but intentional.
Take the example of RPA. When systems are deployed in support of RPA, the systems (the infrastructure) become the resources used by the business. They are not the supporting tools the business uses, they ARE the resources.
As such, the business needs to have far more control over how their resources (virtual machines) are managed. The business needs to decide:
Just consider that a typical infrastructure environment has specialized skills and teams for:
THE CHALLENGE DOESN’T STOP THERE
For those programs that do make it through the first round, we often find ourselves right back at addressing similar challenges as soon as we introduce a second or third IA technology solution.
In short, organizations have optimized infrastructure for a large set of technology solutions that support enterprises and give the ability to scale while managing the rapidly increasing demanding compliance requirements.
Intelligent Automation introduces a different set of business requirements that don’t fit into this model and requires a different approach altogether.
A LACK OF COMMITMENT
Most IA journeys today are not part of a larger transformation program as is common with complex IT-related initiatives like implementing ERP solutions. Instead, they are incubated as a small pilot program either; within IT or one line of business.
While I am the first to applaud such efforts to incubate change, they do compound the infrastructure challenge laid out above. These programs are not big enough to involve all the stakeholders, demand a change in procedure, properly educate the staff, or even warrant sufficient resource dedication for implementation and ongoing support.
HOW TO AVOID THE INFRASTRUCTURE CHALLENGE
Your approach will change based on how you start your journey. Here are a few suggestions
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