Hershey Recovers $7.4 Million in Inventory Using Intelligent Automation

< 3 months

payback period

$7.4M

Value of inventory recorded in first 3 months

Business challenge

Each year our client has over $7 billion worth of inventory flowing through its distribution centers. This inventory requires careful handling, special storage and has a short shelf-life. Throughout the course of business, incorrectly coded products occur as part of daily operations and when this happens the product is sold at distressed prices or even destroyed.

Solution

Leveraging Robotic Process Automation (RPA),  mislabeled products are captured each day and escalated to distribution center and supply planning personnel who can quickly and accurately correct inventory. Process owner working and robot work together to avoid loss of inventory. The speed and accuracy of the automated part of the process allow for timely capture of data issues and proper handling.

Case Study